Cancellations and Returns
Should you wish to cancel an order, please email me a firstname.lastname@example.org as soon as possible. Cancellations are accepted only until production has begun, which usually takes less than 1 hour.
Once production begins, it is no longer possible to cancel or refund an order. Returns will only be accepted if they are due to a production error and announced within 14 days after delivery. If your item is defective, we will gladly replace it. Please contact us before initiating a return.
RETURNS & EXCHANGE
The following items can't be returned or exchanged
- Custom or personalized orders
- Print-on-demand items
- Digital downloads
- Items on sale